SHIPPING, RETURNS & CANCELLATIONS
 

Q. How much is shipping?
A. We’re offering free shipping within the contiguous United States! For Alaska, Hawaii, U.S. territories and international orders, there will be an additional shipping will cost that you'll see at checkout.

Q. Do you ship internationally?
A. Yes! We can ship internationally to most countries at an additional cost. You will see your shipping cost at checkout.

Q. What is your return policy?
A. We know you will love your Haiven Home. Devices may be returned within 30 days of when you receive them for a full refund, no questions asked. 

Q. How do I return a Haiven Home device?
A. Email us at haiven@haivenhome.com and we'll help you out.

Q. Does Halo Home have a warranty?
A. Yes. Halo Home devices have a 1-year limited warranty against manufacturing defects.

Q. I have more questions. Who can I contact?
A. Please email haiven@haivenhome.com and we’ll get you an answer as soon as we can.